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TERMS AND CONDITIONS

Version of 22.10.2026

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Please read these Terms and Conditions carefully and make sure that you understand them before signing up for the Services. Your registration is subject to these Terms and Conditions and to any additional terms for the relevant Programme published on the Programme webpage before your registration (“Programme Terms”). Where Programme Terms conflict with these Terms and Conditions, the Programme Terms prevail for that Programme. If you do not agree with any portion of them, please do not register.

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NIPAI is operated by International University “Global Theatre Experience” (IUGTE), a non-profit association (biedrība) registered in Latvia (Reg. No. 40008071321), which carries out its educational activities under the brand NIPAI – New International Performing Arts Institute. In these Terms and Conditions, “NIPAI”, “we”, “us”, “our” and “the Organizer” refer to IUGTE. IUGTE offers Customers the possibility to register for in-person Events and distance and blended Programmes in the performing arts, as well as related services.

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The following terms and conditions (“Terms and Conditions”) apply to Customers who use the website, products and services offered on the site of NIPAI and other sites of the Organizer (nipai.org, www.iugte.org, www.physicalityinacting.com, performingartsconference.org and others). These Terms and Conditions comprise an “Agreement” between you, the Customer, and us, the Organizer.

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In these Terms and Conditions, “Programme” means any Event, distance programme or blended programme offered by the Organizer; “Event” means an in-person event, workshop, lab, in-class session, conference or intensive held on a fixed date or within a fixed period at a fixed venue; a “distance programme” is delivered wholly or mainly online over a period of time, and a “blended programme” combines online and in-person components; “Services” means the Programmes and related services; “Customer” means the person or organisation that concludes the Agreement with the Organizer by registering for a Programme; and “Participant” means the natural person who takes part in a Programme (in distance and blended programmes, also “Student”). Where these terms appear in lower case or in another spelling (such as “program”, “course”, “participant” or “event”), they have the same meaning.

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In these Terms and Conditions, a consumer is a natural person who enters into the Agreement for purposes that are wholly or predominantly outside their trade, business, craft or profession, for example a person who takes part out of personal interest or as a hobby. A Customer who is not a consumer is: (a) any legal entity or organisation, including a company, school, theatre, association, foundation or public body, whether it registers participants or pays their fees; and (b) any natural person who registers for purposes predominantly connected with their trade, business, craft or self-employed profession, for example a freelance actor, director, choreographer, dancer or teacher developing their professional practice. Where the law of the country in which the Customer lives treats a person who books training for the purposes of their employment as a consumer (as German law does), such a Customer is treated as a consumer. In the registration form, the Customer states whether they are registering predominantly for their trade, business or self-employed profession, or on behalf of an organisation; the Customer must answer truthfully, and the Organizer may rely on the answer. Whether a Customer is a consumer is ultimately determined by applicable law.

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These Terms and Conditions are a legally binding agreement between you and the Organizer governing your access to and use of the Services and setting out your rights and responsibilities when you use the Services. By registering for any of our Services, you agree to these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not register for the Services. If you will be using the Services on behalf of an entity (such as on behalf of your employer), you agree to these Terms and Conditions on behalf of that entity and you represent that you have the authority to do so. In such a case, “you” and “your” refer to that entity, and the Participants it registers remain bound by the rules on conduct, safety, recording and confidentiality in these Terms and Conditions.

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We may amend these Terms and Conditions from time to time. The version published on the website on the date of a Customer’s registration applies to that registration. Changes apply to registrations made after their publication.

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The Organizer has a number of representatives (volunteers) in the territory of the EU and other countries. Representatives may provide information about Programmes, but only persons authorised by the Organizer in writing may conclude agreements, agree to changes or accept notices on its behalf. Payments are made only to the Organizer’s own accounts or through the payment methods stated on the Organizer’s websites or invoices, never to a representative personally.

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Unless you have entered into another written contract or agreement with us, your contract with us will always include at least the Terms and Conditions set forth in this document. Where a separate written agreement exists, it prevails over these Terms and Conditions to the extent of any conflict. Please read these Terms and Conditions carefully.

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The Customer applies for a Programme by completing the online application form and accepting these Terms and Conditions, or by applying by email. Where the Customer applies by email, the Organizer sends these Terms and Conditions as a PDF before it accepts the application, and the Customer accepts them by confirming the application by email.

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By submitting the online application form, the Customer makes a binding application; the button used for this purpose states that the application involves an obligation to pay (for example, “Apply with obligation to pay”). The Organizer confirms receipt of the application without undue delay. The Agreement is concluded when the Organizer accepts the application by email (the “acceptance email”). The application binds the Customer for 14 days; if the Organizer does not accept it within that period, it lapses. The acceptance email attaches these Terms and Conditions as a PDF in the version in force on the date of registration and contains the Programme description, the price and the payment instructions.

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When you apply, the Organizer may ask for evidence of your previous training or experience and, where necessary for a specific purpose (for example, checking that you are at least 18, a visa support letter or the correct name on a certificate), for proof of identity. Where proof of identity is needed, it is usually sufficient to show the document; copies are requested only where necessary and are deleted once the purpose has been fulfilled.

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Each application is reviewed individually. NIPAI may decline an application without giving reasons; any payment already made for a declined application is refunded in full without undue delay. Each Programme is open to a limited number of participants. Where the Programme description states a minimum number of Participants and that number is not reached, the Organizer may cancel the Programme by notice given no later than 21 days before its start; in that case, all payments are refunded in full.

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Costs for travel, overnight accommodation, meals, and other personal needs are not included in the Programme fee. Exceptions to this rule will be specifically stated in the Programme description.

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NIPAI’s Programmes (in-person Events, online classes, distance and blended programmes) are open only to Participants who are at least 18 years old on the first day of the Programme; there are no exceptions. Applicants state their date of birth in the application form, and the Organizer may ask for proof of age. NIPAI does not accept applications from persons under the age of 18. If it turns out that a Participant is under 18, the Organizer cancels the registration and refunds the fees paid for the part of the Programme not yet delivered.

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The Organizer may make minor or equivalent changes to the format, speakers, content, venue or schedule of a Programme at any time, without liability, where such changes do not materially affect the nature or quality of the Programme. A change of the dates of an Event is never a minor change. Where the Organizer makes a change that materially and detrimentally affects the Programme (for example, a significant change to its core subject matter, a change of dates, a change of venue to a different city, or cancellation of a core component), the Organizer will notify the Customer by email as soon as reasonably possible. In that case, the Customer may accept the change or withdraw from the Programme. A Customer who withdraws chooses between a refund of the fees paid for the part of the Programme not yet delivered and credit for that amount toward another NIPAI programme, valid for 12 months. The Customer informs the Organizer of the decision in writing within 14 days after receiving the notice; the notice states that if the Customer does not respond within that period, the Programme as changed is considered accepted. For Customers who are not consumers, the Organizer may offer credit instead of a refund.

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The Organizer may refuse admission to, or remove from, an Event any person who fails to comply with these Terms and Conditions or the NIPAI Etiquette, who represents a risk to the safety of others or who seriously disrupts the running of the Event. The financial consequences are set out in the next paragraph. You agree to comply with all reasonable instructions issued by the Organizer, its representatives, employees and/or subcontractors or the venue owners at the Event.

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All Participants in NIPAI’s Programmes, including online sessions, must accept and comply with the NIPAI Etiquette in the version published at https://www.nipai.org/about/etiquette on the date of registration. Where a Participant breaches the NIPAI Etiquette: on a first breach, the Participant will receive a warning; on a second breach, the Participant will be excluded from the Programme with immediate effect. In the case of a serious breach – in particular harassment, violence or threats, discrimination, taking part under the influence of alcohol or drugs, or conduct that endangers the safety of others – the Organizer may exclude the Participant immediately, without a prior warning. Exclusion under this clause is final – the Participant has no right to return to the Programme. For an Event, the fee paid is not refunded and cannot be applied as credit toward another NIPAI programme. For a distance or blended programme, the Organizer retains the fees for the part already delivered and, as compensation for the place that cannot be filled again, the fee for one module; the remainder is refunded. The Customer may prove that the Organizer’s loss is lower.

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You acknowledge that if you wish to use the Wi-Fi or other instruments provided by us at an Event, you do so at your own risk and the Organizer accepts no liability for the use or misuse of this service, subject to the section on liability below. You may need to agree to additional terms and conditions of the provider(s) of these instruments at an event in order to gain access.

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The Customer must comply with the payment deadlines and instructions in the acceptance email or invoice. The Programme can be provided only when payment has been received by the Organizer in full and on time. If payment is not received by the deadline, the Organizer may, after a reminder setting a further period of at least 7 days, cancel the registration and release the place; any payment already made is then treated in the same way as a cancellation by the Customer.

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The Organizer must receive payment in full before providing the Customer with the Programme. The Organizer does not charge any additional fee for the choice of a payment method. Charges applied by the Customer’s own bank or payment provider, including currency exchange charges, are borne by the Customer. For transfers in euro within the Single Euro Payments Area (SEPA), each party bears the charges of its own bank. For payments from outside SEPA or in another currency, the Customer bears all transfer and conversion charges and ensures that the full amount due reaches the Organizer. Before initiating a payment dispute with a bank or payment provider, the Customer is asked to contact info@nipai.org, so that the matter can be resolved directly.

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Where an invoice has been issued and no payment deadline has been stated in the acceptance email, the invoice must be paid in cleared funds within 7 calendar days of the invoice date. If a Customer who is not a consumer pays late, the Organizer is entitled to interest at the reference rate of the European Central Bank plus 8 percentage points and to a fixed compensation of EUR 40 for recovery costs.

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If you pay by bank transfer, you must inform us of the completed payment by sending an image of the payment confirmation to the email address indicated on the website.

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Prices for each Programme are accurate at the time of publication. Prices shown to consumers include all applicable taxes. The Organizer may change prices at any time for future registrations. Price changes do not affect applications already submitted or registrations already accepted.

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Illness and Public Health Measures

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We ask participants who are unwell with a contagious illness, or who have been advised by a doctor or by the authorities to self-isolate, to stay at home and not attend in-person sessions. A participant who cannot attend for this reason is asked to email info@nipai.org as early as possible before the Event. NIPAI considers rescheduling the participation to another NIPAI programme on an individual basis.

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If an Event cannot take place because of public health measures imposed by the authorities or because of a health emergency, the General Cancellation Policy below applies.

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We will endeavour to provide the most equitable and supportive solution for the Customer.

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General Cancellation Policy

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If the Organizer cancels or reschedules a Programme, it notifies each Customer by email; the information may also be published on its website, Programme webpage or social media. Where a Programme is rescheduled to new dates, a Customer who is a consumer chooses between (a) transferring the registration and payment to the new dates, (b) credit for the fees paid toward another NIPAI programme, valid for 12 months, and (c) a refund of the fees paid; the notice states that if the Customer does not choose within 14 days, the registration is transferred to the new dates. A Customer who is not a consumer is transferred to the new dates and, if unable to attend them, may ask for credit valid for 12 months. Where the Organizer cancels a Programme and offers no new dates, or where a Programme cannot take place because of Force Majeure and no new dates are offered, a Customer who is a consumer chooses between a refund of the fees paid for the part not delivered and credit for that amount toward another NIPAI programme, valid for 12 months. Where a Programme has been partly delivered, the refund or credit corresponds to the part not delivered. For Customers who are not consumers, the Organizer may offer credit instead of a refund and, in the case of Force Majeure, may deduct from a refund documented costs that it has incurred specifically for the Customer’s participation and cannot recover.

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For terms relating to a participant’s own non-attendance, cancellation, or inability to take part, see the section “Right of Withdrawal” below.

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The Organizer is not liable for further costs of the Customer, such as travel and accommodation, where an Event is cancelled, rescheduled or postponed due to Force Majeure. This does not affect the refund or credit described above. Customers are advised to book flexible or refundable travel and accommodation. “Force Majeure” means any circumstance beyond the reasonable control of the Organizer, including natural disasters, extreme weather, flood, fire, epidemics and pandemics, war, military action, terrorist acts, government restrictions, strikes, interruptions of public utilities or transportation, and damage to the venue. The failure of a supplier or contractor is Force Majeure only where the supplier or contractor is itself prevented from performing by such a circumstance and no reasonable replacement is available.

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Right of Withdrawal

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Statutory rights of withdrawal apply to consumers only. A Customer who is not a consumer has no right of withdrawal from any Event or Programme after registration. For such Customers, the provisions of these Terms and Conditions on cancellation, refunds and credit apply as contractual terms, and disputes are resolved as set out in the section on complaints, governing law and final provisions below.

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In-Person Events, Workshops, Labs, In-Class Sessions, Conferences and Intensives

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NIPAI’s in-person events, workshops, labs, in-class sessions, conferences and intensives (the “Events”) take place on a fixed date or within a fixed period, at a fixed venue, with a limited and pre-determined number of places. For consumers – who, by definition, take part out of personal interest or as a hobby – the Events are services related to cultural and leisure activities. Because the Organizer reserves a limited place for a specific date or period and bears the risk of being unable to fill a place released shortly before an Event, the statutory 14-day right of withdrawal for distance and off-premises contracts does not apply to the Events (Article 16(l) of Directive 2011/83/EU and the national laws implementing it). This applies regardless of how far in advance of the Event a Participant registers – no withdrawal right applies at any point after the Agreement is concluded, including during the 14-day period that would otherwise generally apply. The registration page states this directly before the Customer submits the application. Participants are strongly urged to choose their Event carefully before registering.

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If a participant does not attend an Event without having given prior written notice to info@nipai.org (the only accepted channel for such notice), this is treated as a no-show, and the fee paid is not eligible to be credited toward any other NIPAI programme.

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If a participant gives prior written notice to info@nipai.org that they will be unable to attend, NIPAI may, at its discretion and on an individual basis, consider applying the fee paid as credit toward another NIPAI programme.

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Instead of cancelling, the Customer may transfer the place to another person who meets the participation requirements of the Event, by written notice to info@nipai.org no later than 7 days before the start of the Event. The Organizer may refuse the substitute only for a valid reason relating to those requirements. The Customer and the substitute are jointly liable for any unpaid fees and for reasonable additional costs caused by the transfer.

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If a Participant’s visa for an Event is refused although the application was submitted in good time, and the Participant sends the refusal decision to info@nipai.org before the Event starts, the Organizer applies the fee paid as credit toward another NIPAI programme, valid for 12 months. The fee is not refunded in that case.

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Apart from the cases set out in these Terms and Conditions and in mandatory law, the fee paid for an Event is not refunded if the Participant does not attend. Refunds in the case of cancellation, rescheduling or material change by the Organizer are governed by the General Cancellation Policy and the provision on changes to Programmes above.

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Distance and Blended Programmes

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Distance programmes, and blended programmes in which the online part predominates, are not offered to persons whose habitual residence is in Germany. The registration form asks for the Customer’s country of residence.

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For distance programmes, the registration fee forms part of the total tuition fee for the programme in which the Student is enrolled. A Student who is a consumer may have the registration fee refunded within the 14-day withdrawal period described below. After that period has ended, and for a Student who is not a consumer, the registration fee is non-refundable. If the Student is unable to start the programme as planned, they may request that the registration fee be applied as credit toward another NIPAI distance or in-class programme within 12 months. Any such transfer is subject to NIPAI’s prior approval and programme availability. The start date may also be deferred due to the Student’s circumstances, provided that NIPAI is informed in advance and the revised arrangements are approved and confirmed by NIPAI.

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For the purposes of this section, the “date of registration” means the later of (a) the date on which the Agreement is concluded (the date of the acceptance email) and (b) the date on which the Student pays the registration fee referred to above or, where the Student proceeds directly to paying the tuition fee for the programme (whether as a first instalment or deposit, or in full) without a separate registration fee, the date of that first payment.

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A Student who is a consumer has the right to withdraw from a distance or blended programme within 14 calendar days of the date of registration and receive a refund of all payments made, including the registration fee, in accordance with Directive 2011/83/EU and the national laws implementing it, subject to the provision below on programmes that begin during the withdrawal period. The right of withdrawal can also be exercised online, using the withdrawal function at www.nipai.org/withdrawal. Instructions on how to exercise this right and a model withdrawal form are set out at the end of these Terms and Conditions.

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Where a programme is scheduled to start less than 14 calendar days after the date of registration, NIPAI begins the programme before the end of the withdrawal period only at the Student’s express request. After registration, NIPAI sends the Student a confirmation email asking the Student to reply to confirm that (a) the programme should begin as scheduled, (b) the right to withdraw is lost once the programme has been fully delivered, and (c) if the Student withdraws after the programme has begun, the Student pays an amount proportionate to what has been provided until the Student informed NIPAI of the withdrawal, compared with the full coverage of the contract. Where the Student does not confirm, NIPAI may delay the delivery of the programme until the withdrawal period has ended. If delivery has begun without this confirmation, a withdrawal within the period results in a full refund. Where a programme starts 14 calendar days or more after the date of registration, this paragraph does not apply, and the 14-calendar-day withdrawal period described above runs in full before the programme begins.

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After the applicable withdrawal period has ended, a Student who is unable to begin or to continue the programme informs NIPAI in writing at info@nipai.org. For a programme lasting six months or less, the tuition fee paid for the part not yet delivered may then be applied as credit toward another NIPAI programme, valid for 12 months; the specific programme and timing available are determined individually by NIPAI, based on the candidate’s profile. For a programme lasting longer than six months, the Agreement ends at the end of the module in progress when the notice is received; the Student pays the fees for the programme up to that point and compensation equal to the fee for one further module, unless the Student proves that NIPAI’s loss is lower; instalments not yet due cease to be payable, and any amount paid in excess is refunded. If the Student cannot continue because of serious illness or another comparable reason beyond their control, NIPAI offers a deferral to a later cohort or, where a deferral is not reasonable for the Student, refunds the fees paid for the part not yet delivered.

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If a Student enrolled in a distance or blended programme fails, without prior notice to NIPAI, to submit the required weekly assignments for two or more consecutive weeks, NIPAI will notify the Student in writing and may withhold access to further weekly assignments until the outstanding assignments have been completed to the tutor’s satisfaction, in accordance with the requirements set for the relevant weeks. If the Student has still not submitted the outstanding assignments four weeks after the notification, NIPAI may suspend the Student’s participation and offer continuation in a later cohort. If the Student does not accept that offer within 14 days, the enrolment ends, with the same consequences as if the Student had informed NIPAI that they are unable to continue (see the preceding paragraph).

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The Organizer aims to ensure that the Programmes are accessible. Customers with specific needs should inform the Organizer of their requirements before registering.

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All the documents and any other content supplied by the Organizer before, during or after the Programme are protected by intellectual property rights and may not be copied, duplicated, edited, published or processed in any way without the Organizer’s written permission.

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The responsibility of the Organizer is to organise the Programme and to provide the conditions for a comfortable and accessible training process for Customers. The Programme’s content is prepared and presented by tutors engaged by the Organizer – whether members of the Organizer’s own core faculty or externally invited guest tutors – selected at the Organizer’s reasonable discretion based on their relevant experience and qualifications. The Organizer prepares the training documentation with reasonable care and does not guarantee specific results, which depend on the Student’s own work, effort and circumstances.

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NIPAI continually develops its programmes, incorporating current methods, practices, and developments in theatre and performing arts education, including AI-assisted tools used to support teaching and administration, as described in our Privacy Policy. Decisions on admission, assessment and certification are always taken by people; AI-assisted tools are not used to take such decisions automatically.

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The content of the Programme is planned over the long term and is under constant quality control. To ensure its quality, continuous adjustments are necessary. Therefore, the Organizer reserves the right to further develop the curriculum and to make changes regarding title, content, days, places, dates and lecturers, subject to the terms set out above regarding minor and material changes to a Programme.

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It is the policy of the Organizer to expressly forbid any form of harassment, including sexual harassment. As used here, harassment means any verbal, written, visual, or physical acts that are offensive in nature, intimidating, unwelcome, or that could reasonably be taken as objectionable. Harassment is prohibited on any ground, including but not limited to sex, gender identity, sexual orientation, race, colour, ethnic or national origin, language, religion or belief, pregnancy, family status, age, political or other opinion, disability, health or citizenship. Participants can report harassment confidentially to the Board of the Organizer at info@nipai.org, with “Confidential” in the subject line; reports are handled promptly and without retaliation.

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Practical work in the performing arts may involve physical contact between Participants and with tutors. Tutors explain exercises involving contact in advance. Every Participant may decline or stop any exercise involving physical contact at any time, without giving reasons and without any disadvantage, and may agree with the tutor on another way of taking part.

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The Organizer may photograph, film and record Programmes, including fragments of rehearsals, showings, exercises, études, improvisations and other material created within the training process. In the registration form, each Participant chooses, separately from accepting these Terms and Conditions, whether material in which they can be identified may be used (a) for internal documentation and archiving, (b) for educational purposes, including teaching materials, and/or (c) for informational and promotional purposes, including the Organizer’s websites and social media. Such material is used only for the purposes the Participant has chosen. To the extent that a Participant’s performance or creative contribution is protected by copyright or related rights, the Participant grants the Organizer a non-exclusive, royalty-free, worldwide licence to record, reproduce and make available that material for the purposes chosen. The Participant may withdraw a choice or object to further use at any time by writing to info@nipai.org; the Organizer will then stop further use of material in which the Participant can be identified and remove it from the publications under its control within a reasonable time, and the licence ends for future use. Material already distributed in printed or other irretrievable form is not affected. The Participant retains the copyright to their own creative works, in accordance with applicable law.

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The Organizer may mention the names of organisations and enterprises whose employees have taken part in the Programmes. Logos are used only with the permission of the organisation concerned. A Customer who does not wish the name of their organisation to be mentioned can inform the Organizer at any time by writing to info@nipai.org.

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To be eligible for a participation certificate, a participant in an in-person Event must attend the whole Event from beginning to end, without absences or late arrivals, and must submit a professional report on their participation or a video report no later than three weeks after the end of the Event. To be eligible for a certificate, a student of a distance or blended programme must meet the completion requirements of the programme, as set out in the programme description and assessed by the tutors. Eligibility also requires that the fees have been paid in full. The award of a certificate is subject to the Organizer’s assessment of whether these requirements have been met.

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NIPAI certificates and diplomas do not constitute a state-recognized academic degree, state licensure, or an officially accredited higher education qualification, and the Organizer is not a state-accredited higher education institution.

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The Organizer treats the personal information of the Customer as confidential. Personal data is shared only with service providers and other recipients the Organizer needs to deliver its services (such as website hosting, payment processing, email and learning platforms, and AI-assisted tools used under human supervision), or where the law requires it, as described in our Privacy Policy.

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To protect intellectual property and the privacy of other Participants, Participants may not make audio, photo or video recordings during Programmes, whether at the venue or in online sessions, without the Organizer’s prior permission.

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The Organizer and the Customer agree not to disclose to third parties personal information about other Participants, or other information shared within a Programme that is identified as confidential or is evidently confidential, except where the law requires it.

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Programmes involve physical and practical work. Before the start of the Programme, the Organizer asks each Participant, using a separate health and safety form, about any circumstances that may affect the safe participation of the Participant or of other participants, so that participation can be adjusted with the leader of the Programme beforehand. It is sufficient to describe how the circumstances affect participation; naming a diagnosis is not required. The information is provided with the Participant’s explicit consent, is accessible only to the leader of the Programme and to persons who need it for safety reasons, is used only to organise safe participation and reasonable adjustments, and is deleted three months after the end of the Programme unless it is needed for the establishment or defence of legal claims. A Participant who chooses not to provide the information remains responsible for taking part only in exercises that they can perform safely. Where the nature of the work requires it, the Programme description may ask for a confirmation of fitness to participate.

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If you have support needs which may affect your participation in all or part of the Programme, you are welcome to tell the Organizer which adjustments would help. The Organizer considers reasonable adjustments on an individual basis.

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The Organizer may decline an application or end a Participant’s enrolment where, after an individual assessment based on objective information, the Participant’s participation presents a serious and demonstrable risk to their own health and safety or to the health and safety of others that reasonable adjustments cannot reduce. In that case the fees paid for the part of the Programme not yet delivered are refunded or, at the Customer’s choice, converted into credit toward another NIPAI programme, valid for 12 months. Where the Participant has knowingly given false information on matters relevant to safe participation and this has created a risk to safety, or where the Participant’s conduct endangers other participants or seriously disrupts the work of the group, the Organizer may exclude the Participant with immediate effect. Such an exclusion is treated as an exclusion for a serious breach under the provision on the NIPAI Etiquette above. A decision under this clause is never based on disability or health condition alone.

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Every Participant is responsible for their own physical condition during the Programme.

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Participants in Events must have appropriate accident and medical insurance, valid in the country where the Event takes place and covering the dates of the Event (particularly if they have known medical needs that may require attention). For Events in the European Union, the European Economic Area or Switzerland, a valid European Health Insurance Card (EHIC) is accepted as proof of medical cover.

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Proof of insurance is uploaded or sent to info@nipai.org no later than 7 days before the Event begins. A Participant who has not provided proof by the start of the Event may be refused admission; in that case, the rules on non-attendance apply.

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Nothing in these Terms and Conditions limits or excludes the Organizer’s liability (a) for intent and gross negligence, (b) for injury to life, body or health caused by a negligent breach of duty, (c) for fraud or fraudulent misrepresentation, or (d) for any other liability that cannot be limited or excluded under applicable law, including mandatory product liability.

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Subject to the above, in cases of slight negligence the Organizer is liable only for breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the Agreement possible in the first place and on which the Customer may regularly rely), and only for the typical damage foreseeable when the Agreement was concluded. For Customers who are not consumers, and subject to the above, the Organizer’s total liability in connection with these Terms and Conditions shall not exceed the total fees paid for the Programme giving rise to the claim, and the Organizer shall not be liable for indirect or consequential loss, including loss of profits, loss of business or loss of anticipated savings.

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Copyright in the Organizer’s websites and in all materials sent by email or otherwise provided by the Organizer to Customers is owned by or licensed to the Organizer, and all rights are reserved. You may not copy, distribute, enter into a database, display, perform, create derivative works from, transmit, or otherwise use any materials from the websites, except that you may make a reasonable number of machine-readable copies of the website materials only for personal, non-commercial use, and only if you do not alter the text or remove any trademark, copyright, or other notice displayed on the website materials.

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Permitted Indexing, Referencing, and Citation

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Search engines, AI-assisted search tools, media platforms, and educational directories may index, summarise, reference, or cite publicly available NIPAI website content, provided that such use includes appropriate attribution, does not misrepresent NIPAI, and does not reproduce substantial parts of protected materials without prior written permission.

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The Organizer expressly reserves the use of the content of its websites, including lectures and teaching materials, for text and data mining, including for the training of artificial intelligence models (Article 4(3) of Directive (EU) 2019/790). This reservation is also expressed in machine-readable form on the websites. Indexing, referencing and citation as permitted in the preceding paragraph are not affected.

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Logos and trademarks on the Organizer’s websites are trademarks owned by the Organizer. You may not use these trademarks in connection with any product or service that does not belong to the Organizer, or in any manner that is likely to cause confusion among users about whether we are the source, sponsor, or endorser of the product or service, or in any manner that disparages or discredits us.

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The Organizer, IUGTE (Reg. No. 40008071321), is the data controller for the purposes of the General Data Protection Regulation (GDPR). Personal data collected through this website and during registration will be processed in accordance with our Privacy Policy. These Terms and Conditions should be read together with our Privacy Policy.

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www.nipai.org and other websites of the Organizer are sites operated by the Organizer. IUGTE is a non-profit association (biedrība) registered in Latvia at Elku iela 2, Vidzemes priekšpilsēta, Rīga, LV-1012, Latvia. Tel.: +371 26680271. You can contact us by writing to info@nipai.org.

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Complaints, Governing Law and Final Provisions

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Complaints about a Programme can be sent to info@nipai.org. The Organizer confirms receipt within 5 working days and responds in substance within 14 days.

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This Agreement, and any dispute or claim arising out of or in connection with it or its formation, shall be governed by the law of the Republic of Latvia. For Customers who are not consumers, this choice also covers non-contractual disputes or claims. If you are a consumer, this choice of law does not deprive you of the protection afforded to you by the mandatory provisions of the law of the country in which you have your habitual residence.

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Any dispute arising out of or in connection with this Agreement between the Organizer and a Customer who is not a consumer, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the courts of Riga, Latvia.

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The preceding paragraph does not apply to consumers. A consumer may bring proceedings against the Organizer in the courts of Latvia or in the courts of the country where the consumer is domiciled. The Organizer will bring proceedings against a consumer domiciled in the European Union only in the courts of the consumer’s country of domicile. A consumer may also submit a complaint to the Consumer Rights Protection Centre of Latvia (PTAC), including to its out-of-court consumer dispute resolution body, or to the competent consumer protection authority in their country of residence.

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The Organizer may use third-party platforms for the delivery of online services. Customers are responsible for complying with additional terms of such platforms.

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For an existing registration, the version of these Terms and Conditions in force on the date of registration continues to apply, unless the Customer agrees to a new version in writing. Customers are informed of material changes to these Terms and Conditions through a notice on the website.

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These Terms and Conditions are drawn up in English. For consumers in Latvia, the Organizer provides these Terms and Conditions and the documents prepared for the provision of its services in Latvian on request. If another Customer needs a translation of these Terms and Conditions, it is that Customer’s responsibility to ensure that the translation is accurate. If there is a conflict between the English version and a translated version, the English version prevails, except where mandatory law provides otherwise.

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If any provision of these Terms and Conditions is or becomes invalid or unenforceable, the remaining provisions remain unaffected.

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Withdrawal Instructions and Model Withdrawal Form

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Right of withdrawal

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These instructions apply to Students who are consumers enrolled in distance and blended programmes. For in-person Events, see the section on Right of Withdrawal above. You have the right to withdraw from a distance or blended programme without giving any reason within 14 calendar days. The withdrawal period expires 14 calendar days after the date of registration, that is, the later of the day on which the contract was concluded (the date of our acceptance email) and the day of your first payment.

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To exercise the right of withdrawal, you must inform us – International University “Global Theatre Experience” (IUGTE), Elku iela 2, Vidzemes priekšpilsēta, Rīga, LV-1012, Latvia, tel.: +371 26680271, email: info@nipai.org – of your decision to withdraw by a clear statement (for example, a letter sent by post or an email). You can also exercise the right of withdrawal online, using the withdrawal function at www.nipai.org/withdrawal. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired. We confirm receipt of your notice without undue delay by email, stating its content and the date and time of receipt.

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Effects of withdrawal

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If you withdraw, we reimburse all payments received from you, including the registration fee, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw. We carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. You incur no fees as a result of the reimbursement. If you have expressly requested that the programme begin during the withdrawal period and you then withdraw, you pay an amount proportionate to what has been provided until you informed us of your withdrawal, compared with the full coverage of the contract, and we reimburse the remainder.

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Model withdrawal form

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(Complete and return this form only if you wish to withdraw from the contract.)

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To: International University “Global Theatre Experience” (IUGTE), Elku iela 2, Vidzemes priekšpilsēta, Rīga, LV-1012, Latvia, email: info@nipai.org

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I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: ______________________ (name of the programme)

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Ordered on (*)/received on (*): ______________________

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Name of consumer(s): ______________________

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Address of consumer(s): ______________________

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Signature of consumer(s) (only if this form is notified on paper): ______________________

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Date: ______________________

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(*) Delete as appropriate.

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